FAQ

Below FAQ are some common concerns of our clients before purchasing the case.
If you have other questions, please just send it to minhiistore@gmail.com.

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FAQ

We offer cases for a wide range of popular phone models, including iPhone, Samsung and Google Pixel. Please check our product catalog for the latest availability.

Our cases are made from high-quality materials such as silicone, TPU, polycarbonate to ensure durability and protection for your phone.
While our cases offer excellent protection against drops and scratches, they are not waterproof or water-resistant. It's best to avoid exposing your phone to water, even with a case on.

To clean your phone case, simply wipe it down with a soft, lint-free cloth. For tougher stains, you can use a mild cleaning solution and a soft cloth. Avoid using harsh chemicals or abrasive materials.

Orders will usually be fulfilled 2-5 business days after you place your order. Shipping takes 5-10 business days depending on where you live. Please expect international orders to take longer. Holidays and busy seasons may impact these times. Shipping costs also vary depending on location and the size of the order. You can check the shipping cost of your current order by proceeding through checkout and entering your address (you can do this all without placing the order).

We offer a 7-day return policy for unused and undamaged products. If you're not satisfied with your purchase, please contact our customer support team to initiate a return.

Yes, we offer customization options for many of our cases, allowing you to personalize your phone case with your own designs, photos, or text.

You can contact our customer support team by email to minhiistore@gmail.com. We're here to assist you with any questions or concerns you may have.
Our cases provide excellent protection against drops, scratches, and bumps. They feature raised edges to protect your phone's screen and camera, as well as shock-absorbing materials to cushion impacts.
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